What’s Happening

We need Blue Cross to prioritize our patient’s health over profit.

Blue Cross forced us out of network on April 1, 2022, but we continue working to get the deal we need to provide the right care at the right time our patients deserve. During ongoing negotiations, instead of working with us to resolve the below-market rates that they have been paying us for many years, Blue Cross has demanded even further reductions in the rates they pay to us. Annually, the rates Blue Cross pays to us are far below levels that other academic medical centers receive in neighboring states. We cannot accept these unsustainable rates that would jeopardize our ability to provide essential services to Mississippians.

To further show our commitment to reaching an agreement with Blue Cross, both sides will continue negotiations and we remain committed to working with Blue Cross to finding a resolution that prioritizes our patients.

What This Means

Unless an agreement is reached by July 1, 2022, patients who are receiving in-network continuing care coverage according to federal guidance may face higher out-of-pocket costs when seeking care through UMMC facilities and providers. The continuing care provision ends on June 30, 2022.

When the continuing care period ends, all care provided by UMMC to Blue Cross commercial health plan members after June 30, 2022, except for emergency services, will no longer be processed as in-network care. Beginning July 1, 2022, UMMC will not accept any assignment of benefits, written direction of payment or any means of payment from Blue Cross that are not directly solicited by UMMC, except for any care you may need for emergency services. Patients who have Blue Cross commercial insurance will be responsible for the full bill for items or services provided by UMMC, less applicable UMMC discounts.

Please remember, for emergencies, you can access UMMC at any time to receive the care you urgently need and deserve.

UMMC will require a signed patient-responsibility acknowledgment form before your next appointment or before any services are provided. After scheduling your appointment, we will send you the form through MyChart, our electronic health records system to your confirmed e-mail. This form acknowledges your understanding that UMMC will not accept payment from Blue Cross for any elective services and that we will not accept assignment of benefits or written direction of payment from Blue Cross.

Effective July 1, 2022, if UMMC is still an out-of-network provider with your Blue Cross plan, we will no longer file claims with or accept payments from Blue Cross related to your UMMC-provided care. This means that UMMC will not accept any assignment of benefits, written direction of payment or any means of payment from Blue Cross that are not directly solicited by UMMC, except for any care you may need for emergency services. Therefore, beginning July 1,2022 with the exception of emergency services, you will be responsible for the full bill for items or services provided by UMMC, less applicable UMMC discounts. Beginning July 1, 2022, you will receive a good faith estimate of your patient-bill responsibility upon request or upon scheduling an item or service.

Our Commitment

We are committed to our patients, our providers and staff and Mississippi’s entire health care community. Our top priority is to restore your in-network access with Blue Cross commercial insurance heath plans to the facilities and providers you know and trust. We understand the importance of ensuring our patients continue to have in-network access to UMMC, and we will remain dedicated to negotiations with Blue Cross. UMMC is here for Mississippians, providing essential health care for you and your family.

To further show our commitment to reaching an agreement with Blue Cross, both sides will continue negotiations and we remain committed to working with Blue Cross to finding a resolution that prioritizes our patients.

We will continue to keep you informed with the latest negotiation updates. For any questions, please keep monitoring our website for updates or call our dedicated patient information line at 601-496-0008. We’ve also answered some frequently asked questions that may help you here.